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Grand Prairie

Texas

Custom Garage

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FAQ

Frequently Asked Questions

What is a Garage Door Seal?

A garage door seal has multiple purposes. It is essential to your garage door since it stops cold air, moisture, leaves, and dust from entering the sides and top of your garage. It can help extend the lifespan of your garage doors. It remains flexible during hot and cold temperatures. It also includes fasteners.

Is your company available or open on weekends and holidays?

Yes. The company is open on weekends and holidays to serve you. We make ensure that we give you the right amount of service, along with fewer expenses, especially in cases of emergencies during late nights.

Why is the door not moving despite the running of the opener?

Your garage door may be disconnected. Make sure that your door’s emergency release cord was not used or pulled down. If it has been pulled, then you must re-engage your doors. You can check out the User’s Manual to guide you through the process.

Why is there a reverse and open mechanism when I close the doors?

The most common cause of this problem is that there must be objects obstructing the path or tracks of your garage doors. Check for any possible objects that might be obstructing the doors. If there is none, then you probably need some greasing on your doors.

Why do I need to hold the wall button?

Check if the photo-cell beams of your doors are malfunctioning, misaligned, or blocked by other objects. Move any objects that are blocking your safety beams and make sure that your LED lights in the safety beams are well lighted.

Why does my garage door remain closed when I turn it on?

Try plugging or turning on the electric power of your opener. Bear in mind that your garage door may have a wall switch that controls most of the outlets. Also, see to it that you have not disabled your garage door locks.

What materials does your garage door have?

Most of our garage doors are primarily composed of fiberglass, aluminum, steel, or wood. Each of these materials gives certain benefits, depending on the preference of every homeowner. But a lot of homeowners prefer wood and fiberglass because of its durability.

Why won’t the control function?

See to it that the opener is working. If it does, then your problem is really with your controls. Check the code of your control if it is synchronized with your door’s code. Also, you can always replace the battery.

Why is insulation important to garage doors?

There are tons of reasons why it is important. The main reason is that it can reduce the amount of outside heat from entering your garage. It will reduce the energy required by your garage doors to fix the temperature of your home.

What is the lifespan of garage door springs?

Garage door springs normally undergo about 10,000 cycles before wear and tear. Hence, it is best that you clean or grease your springs once in a while to prolong its expected life and avoid any rusting that can cause breakage.

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